Privacy Policy

Who we are

Fahima Events provides wedding and event coordination services in the United Kingdom. For personal information handled through this website and in connection with enquiries, Fahima Events is the data controller.

You can contact us about privacy through the contact page on this website.

Information we collect

We collect only what we need in order to answer your enquiry and, if you book, to deliver your coordination.

• Your names, email address and telephone number
• Your wedding dates, the events you are planning and approximate guest numbers
• Venue and supplier details relevant to your events
• Correspondence between us, including notes from planning calls
• Technical information needed to deliver and secure the website, such as IP address, browser type, requested pages and timestamps

Why we use it

• To reply to your enquiry and confirm availability
• To prepare a proposal and, if you book, to plan and run your events
• To liaise with the suppliers and venues involved in your wedding
• To meet our legal, accounting and insurance obligations
• To operate, maintain and protect this website

Legal bases

We use legitimate interests to respond to enquiries and operate a secure website; steps taken at your request and performance of a contract to arrange and deliver booked services; legal obligation for records we must keep; and consent where we publish a testimonial or wedding image that requires it.

How enquiries work

The enquiry form prepares a message in your own email application. Your message is not stored in a website account or database by this site. Once sent, it is handled by your email provider and ours.

Who receives information

We may use service providers for website hosting, email, document storage and appointment booking. They may process information only to provide their service to us. If you book, we share only the information a venue or supplier reasonably needs to deliver your events. We do not sell personal information.

Some providers may process information outside the United Kingdom. Where this happens, we require an appropriate legal safeguard, such as an adequacy decision or approved contractual terms.

How long we keep information

We keep enquiry correspondence only while it is useful for responding and following up. If you book, we keep the records needed to perform the agreement and meet legal, tax, insurance and dispute-handling obligations. We delete or anonymise information when it is no longer needed for those purposes.

Security

We use reasonable organisational and technical measures to protect personal information. No internet or email service is completely secure, so please avoid sending sensitive information that is not needed for your enquiry.

Your rights

You can also complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we have handled your information.

• Ask for a copy of the information we hold about you
• Ask us to correct anything inaccurate
• Ask us to delete information we no longer need
• Object to, or ask us to restrict, certain uses
• Withdraw consent where our use depends on consent
• Ask for information you provided to be transferred where the right applies

Cookies and external services

This site stores your cookie-banner choice in your browser. It does not currently use analytics or advertising cookies. An appointment-booking service, if enabled, may process information under its own privacy notice. See the Cookies Policy for more detail.

Photographs and testimonials

Wedding photographs and testimonials are published only where we have a lawful basis and the necessary permission. If you ask us to remove material relating to you, we will consider and action the request promptly where appropriate.

Changes and contact

We may update this policy when the website or our practices change. The date above shows the latest revision. To ask a privacy question or exercise a right, use the contact page. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.